FAQs

• There may be a cancellation fee if we do not receive notice of your cancellation.
• We need 24 hours notice if you wish to cancel an appointment prior to midday or minimum of two hours notice for afternoon appointments.
• If we receive late notice of your cancellation the fee may also apply. This enables us to reschedule the day for other patients.
• A fee may also apply if you miss your appointment without any cancellation notice.

If you have an emergency please telephone 000 or go to your nearest Emergency Department.

• We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained.
• A copy of our privacy policy is available at reception.
• Further information is available from the Office of the Australian Information Commissioner on 1300 363 992

• Our practice is committed to preventative care and we may issue you with reminder notices or practice information from time to time.
• Please advise the staff if you do not wish to participate in this program.